The Escape City Box application is compatible with most mobile phones and tablets on the market today, but it may not work properly if your phone does not have a compatible version of the operating system installed and correctly configured.

These are the versions of the operating systems supported by Escape City Box:

– Apple iOS 11.4 or higher

– Android OS 7.0 or higher


We leave you a table with the compatible operating systems and some models of tested devices in which Escape City Box works normally:

iOS 11.4, 11.4.1, 12.0, 12.1, 12.2, 12.3, 12.4, 13.0, 13.1, 13.2, 13.3, 13.5.1
iPhone 5s, 6, 6+, 6S, 6s Plus, SE 1st Generation (2016), SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, SE 2ª Generation (2020)
iPod Touch  generation, 7ª generation
iPad 5, 6, Air, Air 2, Mini 2, Mini 3, Mini 4, Pro (9.7″), Pro (10.5″), Pro (12.9″), Pro 2 (12.9″)
Android 7 Samsung Galaxy S7, S7 Edge, S8, S8+, A5 (2016 & 2017), S9, S9+
Android 8 Samsung Galaxy S7, S7 Edge, S8, S8+, A5 (2017), S9, S9+
Android 9 Samsung Galaxy S8, S8+, S9, S9+, S10, S10+, S10e, Xiaomi Mi Mix 2S*, Sony Experia XZ2Compact*, LG G8*, Huawei P30*
Android 10
Samsung Galaxy S10, S10e, S10+, Note 10, S20, S20+, S20 Ultra 5G, Xiaomi Mi9, Sony Xperia 5, Huawei P30, LG G8 ThinQ

* While the application is available for download on other Samsung, Xiaomi, Sony, LG and Huawei phone models, it has not been fully tested and verified for compatibility.