The Escape City Box application is compatible with most mobile phones and tablets on the market today, but it may not work properly if your phone does not have a compatible version of the operating system installed and correctly configured.

These are the versions of the operating systems supported by Escape City Box:

– Apple iOS 11.4 or higher

– Android OS 7.0 or higher


We leave you a table with the compatible operating systems and some models of tested devices in which Escape City Box works normally:

iPhone 5s, 6, 6+, 6S, 6s Plus, SE 1st Generation (2016), SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, SE 2ª Generation (2020) 12, 12 Max, 12 Pro, 13, 13 Mini and 13 Pro Max.
iPad Not compatible with iPad
Android 7 Samsung Galaxy S7, S7 Edge, S8, S8+, A5 (2016 & 2017), S9, S9+
Android 8 Samsung Galaxy S7, S7 Edge, S8, S8+, A5 (2017), S9, S9+
Android 9 Samsung Galaxy S8, S8+, S9, S9+, S10, S10+, S10e, Xiaomi Mi Mix 2S*, Sony Experia XZ2Compact*, LG G8*, Huawei P30*
Android 10
Samsung Galaxy S10, S10e, S10+, Note 10, S20, S20+, S20 Ultra 5G, Xiaomi Mi9, Sony Xperia 5, Huawei P30, LG G8 ThinQ
Android 11 and 12  Samsung Galaxy S21 Ultra,  Google Pixel 6 Pro, Xiaomi Mi 11, Samsung Galaxy S22, Xiaomi Redmi Note 10 Pro, Samsung Galaxy S21,

* While the application is available for download on other Samsung, Xiaomi, Sony, LG and Huawei phone models, it has not been fully tested and verified for compatibility.